Health & Fitness
Don’t Hang Up
Patch blogger shares her experience with business owners hanging up on her calls. Here's a tip, she says, don't do it, especially in Pierce County.
Making a phone call on behalf of one of my clients recently, I reached a local business owner who was not happy that I had called.
Being professional I gave the business owner my name right away and explained which client I was calling for. Before I could say much more the business owner I was calling told me to never call again and hung up on me.
Needless to say – my client was not happy when I shared this. Yes, this has happened to me before and I am a big girl however; it is the rudeness of this type of behavior that amazes me. I think business people forget even though the population of Pierce County is in the 700,000 mark – it still has a small town feel. In our business community many of us know each other – or can be quickly connected to each other through a family member or a business associate.
Being kind and courteous to each and every caller is important. Yes, we all are busy – who isn’t? Taking the time to listen to the caller, stating “no thank you” (if you are not interested) and leaving the conversation in a positive way is always best practice in business. Besides, you never know who is on the other end of the phone line – they could be your next customer.
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Born and raised in Tacoma, Patricia has lived in University Place for the past twelve years where she is known as the “business woman who knows everyone”. She has over twenty-five years experience in sales and marketing and holds a certificate in behavioral science and leadership. This marketing expert is a wife, mother and grandmother who enjoys estate sales and writing in her spare time. Contact Patricia at: www.patriciaandco.com